Privacy Policy

Effective Date: 02/01/2016

 

1. Introduction A-Z Entertainment Ohio

("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address.

• Event details, including date, location, and preferences.

• Payment information (processed securely through third-party payment processors).

• Communication records when you contact us.

• Phone numbers for SMS messaging purposes (only with consent).

3. How We Collect Information

We collect personal information through the following methods:

• When you provide it to us directly via contact forms, booking requests, or inquiries.

• When you interact with our website, including filling out forms or subscribing to updates.

• When you communicate with us via phone, email, or SMS.

• When you engage with our services on social media or third-party platforms.

• Automatically through cookies and tracking technologies when you visit our website.

4. SMS Opt-In Consent

When filling out our online contact form, users must explicitly check a box confirming their consent to receive SMS messages from A-Z Entertainment Ohio before submitting the form. The checkbox is not pre-checked, ensuring that consent is intentional and affirmative. Additionally, a clear disclosure is provided next to the checkbox, stating that by opting in, users agree to receive SMS messages related to inquiries, updates, promotions, and reminders.

By checking the opt-in box and submitting the form, users acknowledge and consent to receiving text messages from A-Z Entertainment Ohio at the phone number they provided. Standard message and data rates may apply.

Users may opt out at any time by replying STOP to any message or contacting us directly.

5. Message Frequency

By opting in, you may receive messages occasionally, typically based on interactions with us. This may include booking confirmations, event updates, promotional offers, and reminders. Frequency will vary but will not exceed a reasonable amount.

6. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our entertainment services.

• To process payments and manage bookings.

• To communicate with you regarding your event and our services.

• To send SMS notifications and updates (only with prior consent).

• To improve our website, services, and customer experience.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Trusted third-party service providers to assist in fulfilling our services.

• Legal authorities if required by law or to protect our rights.

8. Data Security

We take the security of your personal information seriously and implement the following measures to prevent unauthorized access, sharing, or misuse:

• Encryption: Sensitive data, including payment information, is encrypted during transmission and storage.

• Access Controls: Only authorized personnel have access to personal data, and access is restricted based on role and necessity.

• Regular Security Audits: We conduct periodic security audits to identify vulnerabilities and ensure compliance with data protection standards.

• Data Minimization: We only collect and store the necessary information required to provide our services.

• Secure Storage: Personal data is stored on secure servers with industry-standard protections against breaches and unauthorized access.

9. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications, including SMS messages.

• Request a copy of the information we hold about you.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services indicates acceptance of the updated policy.

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